Refund policy
All products sold by TapGlow are digital goods delivered electronically (including but not limited to guides, documents, and vendor/supplier access information). Due to the nature of digital products, all sales are final once the product has been delivered.
By completing a purchase, you acknowledge and agree that:
- No refunds, exchanges, or cancellations will be issued once a digital product has been delivered or accessed.
- Delivery is considered complete once the purchase confirmation and/or download link has been sent to the email address provided at checkout.
- It is the customer's responsibility to ensure the email address provided at checkout is accurate, as TapGlow is not responsible for non-delivery due to incorrect email information.
If you experience a technical issue preventing you from accessing your purchase, contact us at [jamaldaquese@gmail.com] and we will work to resolve the issue.
This policy is final and supersedes any verbal or written statements made prior to purchase